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PaddyPower Responsible Gaming

At PaddyPower Casino, we want every moment you spend with us to remain enjoyable, safe and firmly within your control. We are committed to promoting responsible gaming across our sportsbook, our casino, our live casino and our bingo products, and we back that commitment with practical tools, clear information and dedicated support. Whether you access our services through paddy power login on desktop, the paddypower app, or our mobile site, we build player protection into every part of your experience with us.

Our Commitment to Safer Gambling

We believe that gambling should always be a form of entertainment, never a source of financial or emotional harm. As a licensed operator under the UK Gambling Commission, the Malta Gaming Authority and the Gambling Regulatory Authority of Ireland, we are legally and ethically bound to protect our customers. We continuously invest in technology, staff training and player education to identify signs of harmful play early and to intervene where necessary.

  • We monitor account activity across our paddy power casino and sportsbook platforms for signs of at-risk behaviour.
  • We provide free, easy-to-use tools that let you set your own limits at any time.
  • We train our customer support teams to recognise and respond sensitively to signs of problem gambling.
  • We work with independent organisations that specialise in gambling harm prevention and treatment.

Tools to Help You Stay in Control

We give you direct control over how you play with us. Once you complete your paddy power register process, you can access a full suite of responsible gaming settings from your account dashboard, whether you use the PaddyPower Casino login on the web or the paddy power casino app on your phone.

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits on your account. If you want to reduce your limit, we apply the change immediately. If you request an increase, we apply a 24-hour cooling-off period before the new limit takes effect, giving you time to reconsider.

Loss and Wager Limits

We also let you cap the amount you can lose or wager over a chosen period. These limits work alongside your paddy power deposit settings to give you multiple layers of financial control across our casino and sportsbook.

Reality Checks and Session Limits

We can send you periodic pop-up reminders showing how long you have been playing and how much you have staked. We encourage you to use this feature, particularly if you regularly play paddy power slots, paddy power live casino games, or place multiple sports bets in a single session.

Time-Out and Self-Exclusion

If you feel you need a break, we offer short-term time-outs ranging from 24 hours to six weeks, during which your account remains dormant. For longer-term support, we offer self-exclusion for a minimum of six months, up to a maximum of five years. Once you self-exclude with us, we will not send you any marketing communications, and we will close your access to paddy power login, our app and our website for the duration of the exclusion period.

  • We remove you from all promotional mailing lists immediately upon exclusion.
  • We do not accept new registrations from self-excluded customers, and we take steps to identify and block attempts to re-register.
  • We participate in GAMSTOP, the UK's national self-exclusion scheme, and we strongly encourage customers to register with this multi-operator service for comprehensive protection.

How to Reach Our Responsible Gaming Team

We are available around the clock to discuss any concerns you may have about your play with us. Our live chat operates 24/7 and can be accessed directly from paddy power casino login pages or through the paddypower app. If you prefer to speak with someone, our Dial-a-Bet lines are available on 08000 565 275 in the UK and 1800 238 888 in Ireland. You can also use our online feedback form to raise any concerns in writing, and we will respond promptly and confidentially.

We review our responsible gaming policies regularly to ensure they remain effective and aligned with regulatory best practice. If you have questions about any of the tools described here, about your PaddyPower Casino bonus activity, your paddy power withdrawal history, or your overall account behaviour, we encourage you to contact our team. We are here to help you enjoy paddy power bingo, our casino, our live casino and our sportsbook responsibly, safely and on your own terms.

Frequently Asked Questions

How can I recognise the signs of problem gambling?

We want you to be able to recognise early warning signs in yourself or in someone you care about. Common indicators include spending more time or money gambling than intended, chasing losses, borrowing money to gamble, neglecting work or relationships, and feeling anxious or irritable when unable to play. If any of this sounds familiar, we encourage you to use our self-assessment tools or reach out to our support team confidentially.

How do you protect younger and vulnerable customers?

We operate a strict policy against underage gambling. We require full identity and age verification before any customer can withdraw funds, and we use robust verification checks at the point of paddy power register to confirm that every customer is at least 18 years old. We also encourage parents and guardians to install filtering software on shared devices to prevent minors from accessing our platform. We take extra care with vulnerable customers, including those experiencing financial difficulty, mental health challenges, or other personal circumstances that may affect their ability to gamble safely. Our support teams are trained to handle these situations with sensitivity and to direct customers toward appropriate external resources.

Which support organisations do you work with?

We collaborate with a number of independent, specialist organisations that provide free, confidential advice and support for anyone affected by gambling-related harm. We recommend the following resources to all of our customers:

  • GamCare – free advice, support and counselling for anyone affected by gambling harm.
  • BeGambleAware – information, advice and support for safer gambling.
  • Gambling Therapy – free online support for gamblers and their families worldwide.
  • GAMSTOP – the UK's free multi-operator self-exclusion scheme.

We do not charge for access to any of our responsible gaming tools, and we make information about these external resources readily available across our website, our paddypower casino online pages, and our customer support channels.

Content updated: September 22, 2026